Comments on: BellSouth DSL has Slow DNS Lookups

By: Craig

Craig — Wed, 01 Oct 2008 13:49:00 +0000

Just do it! I was skeptical, but it solved all of my speed and connection problems that I was having with Bellsouth. Thanks a million!!!!!!!!

By: Deb

Deb — Wed, 12 Mar 2008 23:27:19 +0000

Stop complaining and do what Bob said (Feb 4, 2008). Go to http://www.opendns.com/start/
I was about to pay for a clean up program. This is free and takes 3 minutes. Started running fast immediatly! YIPEE! There must be some fault in the Bellsouth DNS set-up.

By: Satch

Satch — Tue, 26 Feb 2008 20:44:08 +0000

Bell South connectivity just is plan poor. We have been having trouble with long wait times for DNS and no connectivity problems. This creates issues when trying to work from home.

I will be moving soon and intend to change service providers. Simple web browsing should not be this poor. Analogous to dial up.

AT&T sucks.

By: bev

bev — Sun, 24 Feb 2008 06:19:38 +0000

I have Bell South’s DSL 6.0 Extreme. I’ve already been using OpenDNS since last fall when BS had many problems with their DNS servers. So I’m a bit CONFUSED as to WHY I’m having S-L-O-W web pages over the past 2-3 days!! I’ve read the above posts, and took Fernando’s suggestion of May 12th, about using the link to Bell South’s DSL Enhancements, and ran that. I finished just a few minutes ago, so I hope this will help. I double-checked my Network systems after it finished, and it’s still using the OpenDNS servers….I was afraid it would automatically revert to Bell South’s DNS servers, but it didn’t. So now I’ll see how it goes over the next day or so. Thanks for all the tips, and to know that I’m not alone as well!!

By: Russ

Russ — Thu, 10 Jan 2008 05:14:27 +0000

I ran across OpenDNS while running into some issues with Comcast, and eventually cut ties with them due to multiple billing mistakes. Move to BellSouth DSL 3.0 and have excellent results. One more advantage is by signing up at there website, you can filter and block objectionable sites. And the best part IT’S FREE!!!

By: Adam

Adam — Tue, 04 Dec 2007 17:59:43 +0000

Im in the same boat, I’ve since moved on towards OpenDNS, using 208.67.222.222 and 208.67.220.220

Between them, and my Local DNS Cache, AnalogX FastCache, I never have DNS problems now….

By: Adam

Adam — Tue, 09 Oct 2007 14:37:44 +0000

I too have HellSouth DSL…now ATT I guess?

Anywyas, my solution was the following:

Change the DNS settings in my ROUTER/modem to 208.67.222.222 and 208.67.220.220

THEN, on every machine on my network, I also changed the DNS addresses in the TCP/IP v4 adapter to those addresses as well

Thus far, no problems!

By: TekFan

TekFan — Thu, 20 Sep 2007 14:25:22 +0000

Thank God I found this site! I’m having the same problem as the rest of y’all. On my end it started yesterday. I am able to connect to the Internet but some sites — including BellSouth/AT&T’s Webmail site — give me a “Service unavailable – DNS Failure” message.

I checked my connection speed on speakeasy.net and am getting the ussual: 3.1MB up/325kbps down, so it’s not a connection iusse but a DSN one.

I called tech support and the person I spoke to tried to help with setting different settings in IE7 and LAN but nothing seems to work. Eventually he told me that there were some maintenance being done in my area (Miami, area code 305) but my cordless’ battery died and I wasn’t able to hear what else was going on.

If this continues again tomorrow, I’ll call support again.

By: GT-Force

GT-Force — Sat, 15 Sep 2007 18:20:12 +0000

BTW, I am running Vista, and I tried installing TreeWalk after reading about it here, but when I run the TreeWalk Control panel, and hit Start Service, it crashes. On their site, they wrote they were in the process of compiling for Vista, so looks like it is currently no go for Vista users.

By: GT-Force

GT-Force — Sat, 15 Sep 2007 18:13:44 +0000

My GOD!

I am not alone, after all! I thought that my problem was with the BellSouth DNS, but since I switched to Vista around the same time I started having problems with slow lookups, I wasn’t 100% sure.

Moreover, last week’s Sunday and Monday (9 and 10 Sep.), I also had VERY serious problems with their PPPoE server. My connection kept dropping randomly, and stayed like that for random periods of time. It was not my DSL signal, since the modem did not loose sync, but tech support sent a line technician, who told me that I was too far away from the central office, and he was going to advise the center to drop my already slow 3000 speed back to 1500! Ridiculous! I told him that I was using it at around 2700-2800 for several years, and I never had such a problem, and luckily he agreed not to drop my speed.

They even sent me a new modem for free (that is, if you call paying $20 for S&H free), since the tech-support thought it was my modem (it was not!).

BellSouth (now AT&T) tech support is absolutely clueless about what’s going on their servers. They fail acknowledging any problems, too; by trying to put the “blame” on your side (they treat you as if you’re ALWAYS the one with the problem, and that they NEVER have a problem on their side).

I am writing these, so that, people like will see that they are not alone, and when call the tech-support, they can point this out to them!

Cheers all…